Return and Refund Policy

Return & Refund Policy

FoneZone.com - Jai Durga Enterprises

7 Days Return Window

You have 7 Days from the date of delivery to request an exchange for your purchase.

After 7 days, all products are considered final sales and no returns will be accepted.

No Money Refund Policy

We operate a NO MONEY REFUND policy. Money refunds are not provided under any circumstances.

Eligibility Requirements

To be eligible for exchange, the product must be:

  • Unused and in original condition
  • Complete with all original packaging and accessories
  • All tags and labels intact
  • Returned within 7 days of delivery

How to Request Exchange

  • Contact us within 7 days of delivery
  • Ship the product to our return address (shipping cost is your responsibility)
  • Once received and inspected, we will process your exchange within 5-7 business days

Return Shipping Address

Corporate Office:
We Bring Impex, Shop No-125, Gali Number 4
Gaffar Market, Near Panna Saree
Karol Bagh, New Delhi - 110005

Order Cancellation

  • Orders can only be cancelled within 24 hours of placement
  • Shipping and booking charges are non-refundable
  • Once the product has been dispatched, cancellation is not possible

Defective or Damaged Items

If you receive a defective or damaged product:

  • Contact us immediately with photos of the damage
  • We will provide a free replacement or exchange
  • Return shipping for the defective item will be arranged by us

Contact Us

Phone: +91 9136577777

Email: support@fonezone.com

Hours: 9:00 AM - 6:00 PM (Daily)

Website: FoneZone.com

Company: We Bring Impex

GST: 07AISPG9490J1ZH

Key Points

  • ✓ 7 Days exchange window only
  • ✗ No Money Refund - Zero exceptions
  • After 7 days, all sales are final